Returns & Deliveries

Please refer to the order terms below. If you have any further questions, please contact us. 

  • Shipping only available within the United States. 
  • Web orders will ship 1-2 business days from the time of purchase. 
  • Purchases made online may be returned or exchanged within 30 days of the original purchase (allow up to 2 weeks to receive your return credit and up to 3 weeks to receive your exchange).
  • Any defective items purchased directly from The Happyware Company are eligible for full refund or exchange by contacting customer service. 
  • Shipping for returns/exchanges due to non-defect reasons (i.e. wrong product, color, no longer desired) will be the responsibility of the customer. 
  • Items bought from retailers should be returned/exchanged at the place of purchase.
  • Packages must be returned pre-paid using an insured shipping method. Sorry, we cannot accept COD deliveries.  Please call us for more information, at 1-630-480-0660.

New Jersey Residents:

THESE TERMS REQUIRE YOU TO ARBITRATE DISPUTES, WAIVE YOUR RIGHT TO A JURY TRIAL AND LIMIT THE MANNER IN WHICH YOU CAN SEEK RELIEF FOR ANY ALLEGED BREACH OF THESE TERMS TO THE FULLEST EXTENT PERMITTED BY LAW. Any dispute or claim relating in any way to these terms of use, this website, or any products or services sold or distributed by or through this website, will be resolved by binding arbitration, rather than in court, except that you may assert claims in small claims court if your claims so qualify. The Federal Arbitration Act and federal arbitration law will apply to any arbitration conducted in connection with these terms and conditions, and any such arbitration will be conducted confidentially by a single arbitrator in accordance with the rules of the American Arbitration Association (“AAA”). To the fullest extent permitted by law, we each agree that any arbitration or other dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated or representative action. You and The Happyware Company, LLC agree, to the fullest extent permitted by law, to waive any objection based on lack of personal jurisdiction, place of residence, improper venue or forum non-convenience, and you agree to give up any right to a jury trial in any such arbitration or other dispute resolution proceeding.