Returns & Deliveries
Please refer to the order terms below. If you have any further questions, please contact us.
- Shipping only available within the United States.
- Web orders will ship 1-2 business days from the time of purchase.
- Purchases made online may be returned or exchanged within 30 days of the original purchase (allow up to 2 weeks to receive your return credit and up to 3 weeks to receive your exchange).
- Any defective items purchased directly from The Happyware Company are eligible for full refund or exchange by contacting customer service.
- Shipping for returns/exchanges due to non-defect reasons (i.e. wrong product, color, no longer desired) will be the responsibility of the customer.
- Items bought from retailers should be returned/exchanged at the place of purchase.
- Packages must be returned pre-paid using an insured shipping method. Sorry, we cannot accept COD deliveries. Please call us for more information, at 1-630-480-0660.
New Jersey Residents: